IT Support

Getting the right support for your organisation is key to a happy workplace - when the IT doesn't work right, people aren't productive.

Our dedicated support service is tailored to suit your needs and each package we roll out is different.  Whether you want an occasional check-up or a dedicated service desk to log all of your faults, we can provide that service to you and your organisation.

We don't outsource to international call centres, either.  It's important to us that we deliver a bespoke, personal and professional service to you - your calls will always be answered by a real person in our offices, so that you can get the support that you deserve.

Your own Service Desk

When you've got your own service desk handling your IT faults it leaves you free to get on with more important things - like the running of your organisation.  Having dedicated IT staff on hand is a luxury that not every small business or school can afford but we can help you solve that problem.

Many IT-related issues can be solved quickly and efficiently simply by talking to a trained and experienced person and quite often a telephone call can solve the issue. With experienced service desk operators available to you, irritating IT issues can be prevented from escalating to crises.

With a range of flexible packages allowing you to tailor the cost to suit you budget, you can be up and running in no time with support available on an as-needed basis.

As well as telephone support, you can also use our dedicated support ticketing system which automatically generates a full audit trail of your faults and resolutions.  Support ticketing systems often become a valuable resource in their own right as they can highlight areas of user error that can be removed with targeted training and self-help.

If you'd like to see how your own service desk can help your organisation work smarter, please give us a call on 01673 898001 or fill out the contact form here.

Call Us Now

Technical Support
01673 895100

Customer Services
01673 895101

New Customers
01673 898001