| How to find your iPad crash logs |
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We should get crash logs sent to us through our interface with Apple, but to help speed the process along, follow these steps to find your crash logs. STEP 1: Sync your iPad with iTunes! STEP 2: Find the crash logs for the app. For Mac OS X users they are located inĀ /Library/Logs/CrashReporter/MobileDevice// For Windows XP users they are located in C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter\\ For Windows Vista users they are located in C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\\ Once you've found them, contact us through the support pages on this site or in your app and we'll need the crash log to help diagnose the problem. |
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